POSITION TITLE:  Travel Program Specialist -

FULL-TIME  

 

REPORTS TO:  Director of Operations

 

POSITION PURPOSE:
The Travel Program Specialist is responsible for creating and maintaining multiple group travel reservations.

 

Essential Functions and Basic Duties

• Learn and embrace ACTS’ mission

• Learn and master operational procedures

• Research and establish business relationships with vendors

• Regularly negotiate contracts

• Maintain detailed records within database

• Purchase tickets as required

• Work effectively with all internal departments to ensure quality customer service and satisfaction

• Complete special projects and miscellaneous assignments as requested

 

Qualifications:

Knowledge:    

·        Proficiency in Microsoft Products

Experience:     

·        Travel industry experience (preferred/not required)

Skills/Abilities:                  

·        Detailed oriented with strong organizational skills

·        Excellent oral and written communications skills

·        Excellent customer service skills

·        Able to work independently and with the team

·        Able to think clearly and make sound decisions

·        Highly self-motivated

         Servant-leader
 

For more information email information@acts-tours.com

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