POSITION TITLE:  Travel Program Specialist -

FULL-TIME  

 

REPORTS TO:  Director of Operations

 

POSITION PURPOSE:
The Travel Program Specialist is responsible for creating and maintaining multiple group travel reservations.

 

Essential Functions and Basic Duties

  • Learn and embrace ACTS’ mission

  • Learn and master operational procedures

  • Research and establish business relationships with vendors

  • Regularly negotiate contracts

  • Maintain detailed records within database

  • Purchase tickets as required

  • Work effectively with all internal departments to ensure quality customer service and satisfaction

  • Complete special projects and miscellaneous assignments as requested

 

Qualifications

Education/Certification: 

Technical School Diploma or Associate Degree Preferred but not necessary  

 

Required Knowledge:    

·        Proficiency in Microsoft Products

Experience Required:     

·        Travel industry experience (preferred/not required)

Skills/Abilities:                  

·        Detailed oriented with strong organizational skills

·        Excellent oral and written communications skills

·        Excellent customer service skills

·        Able to work independently and with the team

·        Able to think clearly and make sound decisions

·        Highly self-motivated

         Servant-leader
 

For more information email information@acts-tours.com

Computer Store

Travel Program Specialist