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POSITION TITLE:  Education Program Consultant -



REPORTS TO:  Vice President Sales and Marketing


The Education Program Consultant position is responsible for retaining existing and newly acquired clients through excellent customer service provided in an efficient and effective manner.


Essential Functions and Basic Duties

  • Learn and embrace ACTS’ mission

  • Learn and master operational procedures

  • Establish and maintain business relationships with clients

  • Maintain detailed records within database

  • Rebook clients for future programs

  • Work cooperatively with management to expedite resolutions to client issues

  • Work effectively with all internal departments to ensure quality customer service and satisfaction

  • Complete special projects and miscellaneous assignments as required




·        College degree preferred

Required Knowledge:    

Proficiency in Microsoft Products

Experience Required:     

One year of previous related experience preferred



·        Excellent oral and written communications skills

·        Excellent customer service skills

·        Detailed oriented with strong organizational skills

·        Able to work diplomatically with people from various backgrounds

·        Able to work independently and with the team

·        Able to think clearly and make sound decisions

·        Highly self-motivated

·        Servant-leader

For more information email

Woman Studying


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