Just a quick reminder - we've had an occasion where a step-on guide (not an ACTS EPL) kept telling the group how sad it was that they could not go in here, can't go in there, etc. creating disappointment in the group along the way. Besides the ORG and perhaps some parents, most folks won't know what they're missing if it's not pointed out. Obviously there are places we can't go in, but selling the excitement of what we can do goes a long way. Happy selling team!